Configuration Manager 1602 – Hotfix KB3155482

Hi Readers,

One of my customer upgraded their SCCM environment to version 1602.When done, in the SCCM console, a new update, KB3155482, showed up. image

I just did a right click right on it, and select Run Prerequisite Check.image

The problem is that nothing was progressing… After several hours, the sate of this update was still Checking Prerequisites. In the CCMUpdate.log file, nothing really interesting.image

How to force the system to execute this prerequisites check ? Go to SCCMInstallationFolder\Inboxes\hman.box and you will see the existence of a file named 2.ESC.image

Cut this file and paste it the folder SCCMInstallationFolder\Inboxes\hman.box\CFDimage

After a few seconds, you will see that this file will be removed.image

Wait about 15 min and go back to the SCCM Console. You will see now that the status changed to Prerequisite check passed.image

You could now do a right click and choose Install Update Pack.image

After about 15min, you will see a lot of activities in the CCMUpdate.log file, the installation of this KB is in fact in progress.image

At the end of the process, the system will request you to update the console.image

When done, you could see that this KB3155482 has been successfully installed.image

I hope this help Smile

Christopher

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About Christopher Keyaert

Christopher Keyaert is a Consultant, focused on helping partners to leverage the System Center and Microsoft Azure cloud platform. He is also a Microsoft Most Valuable Professional (MVP) for Cloud and Data Center Management and a Microsoft Certified Trainer (MCT).
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One Response to Configuration Manager 1602 – Hotfix KB3155482

  1. Ted says:

    Christopher,

    Thank you for helping me fix this. SCCM got stuck “Checking prerequisites” for several hours for KB3155482. I followed your instructions and it worked!

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